-Ordering Information

Please take note that if you place an order that includes in stock items along with items currently on backorder or in Pre Order status, your complete order will ship out at altogether. If this will be a problem and you would like your in stock items sooner, please place two separate orders to ensure timely delivery of your items. 

If you would like to cancel your order you must do so in writing via our email at info@southernmessboutique.com and include your order number.  We ship within 1-3 business days most often. No cancellations may be made once an order goes into pre order production or to our fulfillment department for shipment. If your order has already been fulfilled and has not shipped out and we are able to retrieve it from the postal service we will cancel your order as a courtesy with a 15% restocking fee due to the time and materials that go into packaging up and shipping out orders promptly. If your Pre Order has not shipped yet, we will cancel a Pre Order item  as a courtesy with a 10% restocking fee to cover merchant processing fees we are unable to recover. This also includes any website orders placed. If you change your mind after your order has shipped and your order qualifies as a return, you are welcome to return it. Please review our return policy for complete information on qualifications for returns. Route Shipping insurance and any Postal fees paid are non refundable. 

Due to Screen differences colors may vary slightly from shown.

All special sale pricing, discounts, clearance items, and/or door busters can not be used in conjunction with discount codes. Your order is subject to cancellation if it is used anyway. You can then re order your items without the use of discount codes but may miss the discounted time frame and will not be backdated. They may also sell out once put back into our system to someone else. Offers/Special Deals/Discounts are not eligible on previous purchases. We are not able to refund or give credit for codes not input at the time of order. All custom and personalized orders are final sale. 

If you are using Sezzle as a payment option, there is a $100 minimum for purchases to break into the 4 equal payments. If your order is under $100 we accept all major credit and debit cards as well as Paypal and Amazon Pay. 

Any questions on our Policies please email info@southernmessboutique.com 

We appreciate you!